These guidelines (“Guidelines”) apply to purchases of advertising inventory in Canada on the Disney+ application (“Disney+”). These Guidelines are incorporated into and are part of the applicable insertion order terms and programmatic sales terms. The Guidelines do not, and cannot, provide an exhaustive list of guidelines or examples, and Disney+ (including its agent or appointed representative) reserves the right to review, accept, decline, suggest modifications to, request further information about, or remove any and all advertising on a case-by-case basis. Disney+ also reserves the right to approve exceptions to these Guidelines on a case-by-case basis. Disney+ may update these guidelines from time to time without notice, so please check in and review them regularly.

1. Disclosures for Advertising Materials. Advertising materials and the advertising sponsor must be clearly identifiable and may not be disguised as editorial content or programming as determined by Disney+. The method of disclosure can differ depending on the platform, target audience, and type of advertising, but in all cases must be clear and conspicuous. Similarly, disclosures concerning a product, service or offer, such as how a product works, what is included with a product, service or offer, or what is excluded from a product, service or offer, must be made clear and conspicuous to a reasonable consumer.
2. Substantiation, Legality, Third Party Rights. Advertisers must be able to substantiate (i.e., with existing evidence) any express or implied claims conveyed in the advertising materials, including any such claims made through endorsers. An advertised offer must be fulfilled as stated in the advertisement, and advertisements may only portray or make claims about the product or service being advertised that are accurate and truthful. Advertisements must not be false or misleading and must not infringe or violate any third party’s rights. The advertising materials and delivery thereof must comply with all applicable federal, provincial/territorial and local laws, including without limitation advertising, privacy and consumer protection laws, and with the Canadian Code of Advertising Standards, which can be found at https://adstandards.ca/code/the-code-online/ (collectively, “Law”).
3. Advertising Specifications. Advertising materials must comply with Disney+’s advertising specifications, which can be found at https://www.disneyadvertising.com/mediakit/disneyplus/.
4. Third Party Technology. All third-party technology included in or appended to advertising by or on behalf of the advertiser, including any tags, pixels or other software code utilized for brand safety, invalid traffic/fraud or viewability, shall be subject to Disney+’s prior written approval, and, wherever necessary, user consent.
5. Interactivity and Landing Page.
   • Use of QR codes, click through buttons, and other interactive features in advertising materials (collectively, “Interactive Features”) are subject to Disney+’s technical capabilities.
   • Advertisers must ensure that any user information processed using Interactive Features complies with Law and the advertiser’s privacy policy; no precise location information or other sensitive personal information should be processed from users.
   • Advertisements should communicate clearly, without misleading or deceptive URLs, the page the user will land on by using the Interactive Feature.
   • Advertisers must ensure that Interactive Features and landing pages do not contain spyware, phishing code, malware, or other malicious code.
   • Where personal information is solicited on the advertiser’s landing page, (i) any collection of personal information must be in full compliance with Law, and (ii) the advertiser must clearly explain to the consumer how the advertiser will use the personal information collected, and (iii) the advertiser must provide a clear and conspicuous link to its privacy policy on the landing page from the advertisement and provide users a mechanism for opting out of or opting into data collection where required by Law.
   • Advertisers who age gate their sites and apps must ensure that Interactive Features do not enable users to bypass such age gates.
6. Language. Advertisements must be in English or French.
7. Food and Beverage Advertising. Advertising of food, beverages, restaurants, and food services are subject to the following restrictions:
   • Advertising of food, beverages, restaurants, and food services must comply with applicable law and advertising industry codes and standards with respect to advertising directed at children, including but not limited to the Food and Drugs Act (Canada), the Food and Drug Regulations, the Code for the Responsible Advertising of Food and Beverage Products to Children available at: https://adstandards.ca/app/uploads/FoodAndBeverageAdvertisingCode-FINAL-20230505.pdf (“Child-Directed Food and Beverage Restrictions”) and must meet Disney’s Nutritional Guideline policy and receive Disney+ approval prior to being served. Food and beverages that do not meet the Child-Directed Food and Beverage Restrictions or Disney’s Nutritional Guideline criteria (found at https://twdchealthyliving.com/nutrition-criteria/nutritional-calculator) cannot be advertised to U19 users (defined in section 13 below) and are subject to programming restrictions.
   • Advertising for food, beverages, restaurants, and food services that do not meet the Child-Directed Food and Beverage Restrictions or Disney’s Nutritional Guideline criteria (e.g., sugar-sweetened beverages, candy/treats, junk chips, some quick service restaurants) should be targeted only to adults. For example, the look and feel of the advertising should be adult-oriented and kid-appealing artwork or language cannot be used (e.g., no animated characters).
8. Prohibited Content. The following list describes content within advertising that is not acceptable in Disney+ Advertising Inventory:
   • Content that is reasonably determined to be harmful, threatening, obscene, fraudulent, harassing, defamatory, including an attack of a personal nature on a private individual, an attack on an individual business, or a comment on a private dispute
   • Claims or representations that could be interpreted as wrongfully discriminatory based on race, sex, gender, sexual orientation, religion, nationality, disability, or age, or any other prohibited categories under applicable human rights laws
   • Sensationalism (e.g., killer bees, gossip, aliens, scandal, etc.)
   • Inflammatory, graphic, or offensive content, language or images, including bad language and proxies for bad language (e.g., X@#%!, bleeped out language, etc.), graphic violence, and gratuitous use of guns/ammunition/firearms/weapons, tobacco or vaping products, alcohol, illegal drugs, and marijuana
   • Content that includes excretory references (animal or human)
   • Content that potentially encourages imitation of unsafe, inappropriate, or otherwise illegal behavior
   • Content that depicts illegal activities or references to products and/or services used to assist in furtherance of illegal activities
   • Content substantially similar to emergency alerts based on the National Public Alerting System or sound-alike tones
   • Content that mimics news techniques (e.g., “breaking news” language, a news ticker, etc.) or has the appearance of being a news report
   • Content that includes a solicitation for funds
   • Sexually explicit or suggestive content including sexualized full or partial nudity, sexual innuendo, double entendres, etc. (non-sexualized partial nudity will be considered on a case-by-case basis)
   • Advertising materials that infringe or assist others to infringe on any copyright, trademark or other intellectual property rights
   • Unauthorized or unapproved uses of Disney+ or a Disney+ affiliate’s products, services, creative assets (e.g., talent, characters, movie or show titles and logos, show imagery, colour scheme, font(s)) or employees of the Walt Disney Company family of brands
   • Content or imagery that copies, mimics, parodies, or mocks current or past advertising creative of any of The Walt Disney Company family of brands
   • An implied yet unauthorized affiliation or favoured status with any of The Walt Disney Company family of brands
   • Any content that includes the unauthorized use of intellectual property owned or otherwise controlled by The Walt Disney Company family of brands, including but not limited to the Disney brand’s name, trademark, or logo in any form (e.g., voiceover, promotional codes, text overlay, etc.)
   • Content that contains or promotes spyware, malware or other harmful code
   • Content that implies interactivity but is not in fact interactive
   • Any content that directly links to content that contains any of the above prohibited content
9. Additional Content Considerations. Advertisers who incorporate any regulated content or messaging should do so in compliance with all applicable laws and industry guidelines, including without limitation the following:
   • Animals — use or misuse of
   • Behavior requiring safety equipment
   • Contests, giveaways, lotteries
   • Cosmetic claims
   • Currency
   • Environmental claims
   • Financial claims (including loans, leasing, credit, financing, layaway, financial product benefits and risks, etc.)
   • Foreign language
   • Governmental flags or symbols
   • Health and nutrition claims
   • Product demonstrations
   • Public symbols/leaders
   • Telephone numbers as props
   • Visual effects
   • White coat as wardrobe or prop in context of health and beauty claims
10. Prohibited Products, Services, Industries or Categories. Advertising for the following products, services, industries or categories is not accepted:
    • All linear and streaming programming titles (unless specially approved by Disney+)
    • Any direct business competitor of The Walt Disney Company family of brands (e.g., theme parks, streaming services, etc.)
    • Black magic, astrology, horoscopes, occult, paranormal and psychic services
    • Cannabis, marijuana, CBD and related products and services
    • Cosmetic or body modification procedures, including tanning in an ultraviolet device and plastic surgery
    • Credit repair services, bail bonds, pay day loans, and similar services
    • Cryptocurrency and Non-Fungible Token (“NFT”)- related services
    • Death and death-related products and services (e.g., funerals, funeral homes, cemeteries, mortuaries)
    • Guns, ammunition, firearms, and related dangerous products (e.g., guns, weapons, bullets, fireworks, matches, lighters)
    • Illicit drugs and related products and services (with the exception of anti-drug campaigns approved by Disney+)
    • Money-making opportunities
    • Movies with a rating of “X” or “NC-17”
    • Online or other dating services and personals
    • Political, election, and controversial issue ads (e.g., lobbyists, political action committees, political parties, candidates for elected office, ballot measures, referendums, advocacy, etc.)
    • Prescription pharmaceuticals and medical devices
    • Products or services that are adult-themed or of a sexually explicit nature (e.g., pornography, sex sites, adult magazines, escort or paid dating, sex toys, “900” or “976” telephone services, pay-per-call)
    • Religion and religious themed ads
    • Sexual health (e.g., condoms, contraceptives, personal lubricants, pregnancy tests, erectile dysfunction medication)
    • Vaping and tobacco (e.g., cigarettes, e-cigarettes, cigars, pipes, chewing tobacco) and related products and services, including nicotine (with the exception of anti-smoking campaigns specially approved by Disney+)
    • Video Games with a rating of “AO” or “RP”
    • Undergarments, lingerie (but not athletic wear like sports bras)
11. Products, Services, Industries and Categories reviewed on a case-by-case basis. The following products, services, industries, or categories will be considered on a case-by-case basis, taking into consideration various factors, including, without limitation, appropriateness of advertising content and product, programming restrictions, and age and location targeting restrictions:
    • Advertising of products that may raise science and environmental issues (e.g., hunting, energy/fossil fuels, forestry/lumber, agriculture, chemicals, minerals, plastics, wildlife tourism, zoos, and aquariums, etc.)
    • Alcohol (e.g., beer, wine, malt beverages, hard seltzer, hard liquor, including zero-proof alcohol)
    • Dietary, vitamins, and nutritional supplements and weight loss drugs, products and services, including slimming products such as diet pills, food substitutes such as slimming shakes, services such as weight loss programs
    • Employment services
    • Fantasy Leagues
    • Financial, banking, investment, insurance, real estate, brokerage, and loan services
    • Gambling, casinos, and sports betting
    • Government, non-profit, non-governmental organizations, charitable services, including public service announcements
    • Lotteries
    • Over-the-counter medicines, including cough, cold, pain relief, and allergy treatments
    • Professional services (e.g., legal services, doctors’ offices, etc.)
    • Theatrical movies with a rating of “PG-13” or “R”
    • Video Games with a rating other than “AO” or “RP”
    • Violent sports and recreational activities (e.g., MMA)
12. Guidelines applicable to Disney+ Advertising Inventory directed to U19 users. In addition to the guidelines above, the following additional guidelines apply to advertising directed to users whose profile indicates that they are under 19 years old (“U19”).
    • Disclosures. In addition to text disclosures, audio disclosures should be used to make material disclosures.
    • Interactivity. Advertisements to U19 users should not include Interactive Features.
    • Entertainment Software Products (e.g., console games, mobile games). Advertisements to U19 users must disclose Industry sponsored ratings for entertainment software products in video and audio. For more information on ESRB ratings, go to www.esrb.org.
    • Films and Videos.Advertisers should take care to ensure that only age-appropriate videos and films are advertised to U19 users. If a provincial film board or authority rating system or the Canadian Home Video Rating System applies to the product, the rating label must be prominently displayed.
    • Food and Beverages.Per Section 7 above, advertising of food, beverages, restaurants, and food services that do not meet Canadian industry codes and standards, and Disney’s Nutritional Guidelines criteria (found at https://twdchealthyliving.com/nutrition-criteria/nutritional-calculator cannot be advertised to U19 users and are subject to programming restrictions.
    • Products Labeled “Keep out of reach of children”. Advertising for products that are labeled “Keep out of reach of children” but are of benefit to U19 users, e.g. sunscreen or dental products, should depict adult supervision. In such cases, advertisers must be able to support the implied claim that the product does not present a danger to U19 users.
    • Products, Services, Industries and Categories. Advertising for products, services, industries and categories listed in section 10 will not be accepted in this inventory. Advertisements to U19 users for products, services, industries, and categories listed in section 11 above will generally not be accepted, though Disney+ will consider advertising for some products that could be appropriate for U19 users (e.g., zoos and aquariums, children’s vitamins, public service announcements, age-appropriate video games and consoles, over the counter medicines, etc.) on a case-by-case basis.
13. Province of Quebec only. In addition to the guidelines above, the following additional guidelines apply to advertising directed to users who are in the province of Quebec.

• • Compliance. The advertising materials and delivery thereof must comply with Quebec laws, including the Quebec Consumer Protection Act prohibition of commercial advertising directed at children under 13 years old and the restrictions on the use of personal information for ad targeting under the Act Respecting the Protection of Personal Information in the Private Sector (especially with respect to profiling). For more information, see: https://cdn.opc.gouv.qc.ca/media/documents/consommateur/sujet/publicite-pratique-illegale/EN_Guide_publicite_moins_de_13_ans_vf.pdf and P-39.1 – Act respecting the protection of personal information in the private sector (gouv.qc.ca).
  • Additional Prohibited Products, Services, Industries or Categories. The following products, services, industries or categories are not accepted for advertisements directed to U19 users:
    • Video games and consoles
  • Additional Products, Services, Industries and Categories reviewed on a case-by-case basis. For advertisements directed to U19 users, the following products, services, industries or categories will only be considered on a case-by-case basis, taking into consideration various factors, including, without limitation, appropriateness of advertising content and product, programming restrictions, and age and location targeting restrictions:
    • Consumer packaged goods (CPG) in the Home, Beauty, or Pet category
    • Retail
    • Automobiles
    • Events
    • Schools & Universities
    • Shipping, Freight & Office supplies
    • Technology and telecommunication devices, including televisions, devices, tablets and personal computers
    • Theatrical movies
    • Travel
    • Utilities